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Support for Massey University Students

Contacts and Bookings

Consultations with learning and writing consultants are now available online, by phone, and on campus.  

To make a booking to talk to a consultant online or by phone please click here.

To make a booking to talk to a consultant on campus, face to face, please:

If you have a quick question, then you can ask it on the Academic Q+A forum

Troubleshooting Information for students making bookings

If you are having trouble accessing the online booking form try:

  1. Logging in using ID followed by e.g. rather than just your student ID number (e.g. 12345678)
  2. Try logging out of office 365 and then closing all browsers, then retry (also see Browser requirements - Massey University )
  3. You should receive an automated email confirmation of your booking. If you receive an error message, please check you inbox before trying to make another booking.  If you do not receive an email confirmation please check your spam and/or junk folders before trying to make another booking
  4. For help with how to connect to zoom for an online consultation click here.

Individual Support

We offer individual support in order to help you study more effectively and develop key academic skills that enable you to write well written assignments.

Do any of the following apply to you?

  • Wondering if you have provided a logically developed argument in your assignment.
  • You want to know how to interpret an assignment question.
  • Feeling a little confused as to why you get marked down for the analysis of your assignments.
  • Feeling overwhelmed with study, work, family and social commitments.
  • Rushing to get assignments done.
  • Wanting to know how you can study more efficiently for examinations.
  • Struggling to integrate ideas in to your literature review.
  • Wanting to express ‘your voice’ more clearly in your assignment.
  • Want to achieve higher grades.

If you answered yes to any of the above, then please make an appointment with one of our Writing Consultants.  Writing Consultants are available for appointments, please use the booking form.

Group support

We offer support for students writing assignments as group.  We will help you write and present a well written assignment.

Do any of the following apply to you?

  • Working in a group for the first time and wondering how to get started
  • Unsure of what you are being asked to do and how to plan your assignment
  • Needing some advice to keep you on track with your task
  • Wanting to ensure your argument/assignment flows well and the parts fit together
  • Needing help with structuring a PowerPoint presentation
  • Want to achieve higher grades

If you answered yes to any of the above, then book online using the booking form.

Academic writing - We have a number of support services available to help you with your writing and study skills. Check out OWLL (The Online Writing and Learning Link), the Academic Q&A forum(ask our consultants a question relating to your study, via the Academic Support Stream site), and the Pre-reading Service (submit a draft assignment and receive individual written feedback on your assignment's structure, focus, paragraph structure, flow, style, presentation, referencing, and use of sources). Or contact one of our friendly consultants

Distance students - Services and facilities specifically for distance learners.
Stream support  – Support and guidelines on how to use Massey's online learning environment
Workshops and seminars –Sessions to help you develop your academic skills. Available for both internal and distance students and undergraduate and postgraduate
Disability services - Support for students registered with Disability Services
Student success advisors - Support for the best possible chance of success 
Pasifika Advisors - Targeted support for Pasifika Students

Subject librarian consultations

 The Library works closely with CTL and subject librarians offer a range of support services to help you find the information you need for assignment or research work. We cover everything from identifying the best resources, how to focus a database search to improve results, and help with referencing software, such as EndNote and Zotero.  We offer workshops, small group classes and individual research consultations on request.

Book an online appointment with a subject librarian
Book an appointment with a subject librarian at Albany
Book an appointment with a subject librarian at Manawatū
Book an appointment with a subject librarian at Wellington

Contact us Mon - Fri 8:30am to 4:30pm 0800 MASSEY (+64 6 350 5701) TXT 5222 Web chat Staff Alumni News Māori @ Massey